SHIPPING & DELIVERY POLICY
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
In-store and curbside pickup is available for ___. Pickups are available _____.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free standard shipping on ____.
Shipping Fees
We also offer shipping at the following rates:
1. Standard Shipping
5-7 business days Expedited Shipping
2-3 business days Next Day Delivery
Next business day
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Shipping Details Order Processing Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Order Confirmation: You will receive an order confirmation email once your order has been placed successfully. Shipping Notification Email Notification: Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and a link to track your order. SMS Updates: If you opted in for SMS updates, you will receive shipping and delivery notifications via text message. Tracking Your Order Tracking Number: A tracking number will be provided in the shipping confirmation email. Tracking Link: Click the link in the email to track the real-time status of your shipment. Delivery Timeframes Standard Shipping: 5-7 business days. Expedited Shipping: 2-3 business days. Next Day Delivery: Next business day, for orders placed before 2 PM local time. Weight-Based Shipping: 3-5 business days, depending on the weight category. Shipping Costs Standard Shipping: Economical option for all orders. Expedited and Next Day Delivery: Faster options for urgent needs. Weight-Based Shipping: Calculated based on the total weight of your order. Delivery Issues Lost Packages: If your package is lost during transit, please contact our customer service team immediately. Damaged Goods: If your order arrives damaged, please contact customer service within 7 days of receipt with photos of the damage. International Shipping Customs and Duties: Customers are responsible for any customs duties or taxes incurred. Delivery Times: International shipping times vary based on destination. In-Store Pickup Availability: Choose the 'In-Store Pickup' option during checkout for eligible items. Notification: You will receive an email notification when your order is ready for pickup. Pickup Timeframe: Orders will be ready for pickup within 5- 7 business days, subject to store hours and availability. Customer Service Contact Information: For any questions or concerns about your shipment, please contact our customer service team at [email protected]
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
WHAT HAPPENS IF MY ORDER IS DELAYED?